Our commitment to privacy
Your privacy is important to us. Woodcraft is a long time member of The DMA
(Direct Marketing Association) and supports their Privacy Promise Program. To
better protect your privacy we provide this notice explaining our online
information practices and the choices you can make about the way your
information is collected and used. To make this notice easy to find, we make it
available at the bottom of every single page on the website.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address,
phone number, credit-card number and expiration date. This allows us to process
and fulfill your orders, and notify you of your order status. Your phone number
is necessary for FedEx Expedited shipping and International shipping. It will
also be used to contact you if there is a question regarding your order. Phone
numbers will not be used for sales calls.
We occasionally make our customer list (postal mailing list only) available to
carefully screened companies whose products may interest you. If you do not
wish to receive their mailings, we will be sure your name is removed from the
list we share with other organizations. Please contact us at the address listed
below and provide us with your exact name and address.
Woodcraft Supply, LLC
PO Box 1686
Parkersburg, WV 26102, USA
1-800-535-4482
Or send us an email at custserv@woodcraft.com.
If you supply us with your postal address on-line you may receive periodic
mailings from us with information on new products and services or upcoming
events. If you do not wish to receive such mailings from Woodcraft, please
contact us at the address listed above.
You may voluntarily sign
up to receive our Woodcraft eNewsletter to learn more about special
offers. For this service we need an e-mail address and zip code
which we use to send the
information you requested. E-mail addresses are not used for any
other purpose and are not shared with outside parties.
When you enter a contest or other promotional feature, we may ask for your
name, address, phone number and e-mail address, so we can administer the
contest and notify winners.
We personalize your shopping experience by using your purchases to shape our
recommendations about other merchandise that might be of interest to you. We
also monitor customer traffic patterns and site usage to help us develop the
design and layout of the store.
How do we protect customer information?
Personal information is collected when an account is set up for a purchase
transaction using SSL encryption. Only that information which is needed to
complete the transaction is required. Your account is password protected, and
you can access it at anytime.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on
your computer's hard drive. Our cookies do not contain any personally
identifying information, but they do enable us to provide features such as
1-Click shopping and to store items in your shopping cart between visits. Most
Web browsers automatically accept cookies, but you can usually change your
browser to prevent that. Even without a cookie, you can still use most of the
features in our store, including placing items in your shopping cart and
purchasing them.
Our commitment to children's privacy
Woodcraft's web site contains no objectionable material and is considered to be
"child safe." Protecting the privacy of the very young is especially important.
For that reason, we never collect or maintain information at our website from
those we actually know are under 13, and no part of our website is structured
to attract anyone under 13.
In summary
We are committed to protecting your privacy. We use the information we collect
on the site to make shopping at Woodcraft possible and to enhance your overall
shopping experience.
Your consent
By using our web site, you consent to the collection and use of this
information by Woodcraft. If we decide to change our privacy policy, we will
post those changes on this page, so you are always aware of what information we
collect, how we use it and under what circumstances we disclose it.
Tell us what you think
Woodcraft welcomes your questions and comments about privacy. Please e-mail us
at custserv@woodcraft.com.
|